About KOKOOKY.

  • KOKO + Kooky = KOKOOKY

    Over time, people started calling me KK, and I grew fond of names that began with "K." This became the inspiration for my logo. I combined it with a quirky design, and when rotated 90 degrees, it resembles a cute ribbon.

  • I truly believe that we are just like the butterfly's journey from caterpillar to its glorious transformation; every person has an innate beauty waiting to be revealed🦋🪞🪄

    Kokooky’s mission is to create fashion that enhances and celebrates this inner beauty, giving each wearer the confidence to express their true selves.⠀⠀

Orders.

  • Some of the items in the collection are sold exclusively at kokooky.com.

    We also have two franchise stores in Hong Kong and Macau.

    (🇭🇰) HER
    ⏱️ 11:30 - 21:00
    📍 Shop B, G/F, 58-64 Paterson Street, Fashion Walk, Causeway Bay, Hong Kong

    (🇲🇴) SOMEDAY.SELECT
    ⏱️ 13:00 - 20:00
    ⛔ TUE&WED close
    📍 Macao, China Rua do Volong No. 42

  • We aim to ship your order as quickly as possible, so making changes or cancellations after placing your order may be challenging. If you’d like to make a request, please email us at kokookyofficial@gmail.com with your order number, and we’ll do our best to assist you.

  • Yes, please notify us of your new address within 24 hours by emailing kokookyofficial@gmail.com or leaving a message in the order chat. We will do our best to assist you.

  • Orders that contain pre-order items will be shipped once all items are ready. The estimated shipping date for each product can be found on its detail page. If you'd like to receive pre-order items separately, we suggest placing separate orders.

Shipping.

  • Please allow 1-3 business days for processing before your order ships from our warehouse.

    Shipping will begin once all items in your order are ready, including pre-order or personalized/customized items.

    During new collection launches or promotional periods, high order volumes may result in shipping delays.

  • We offer free shipping on all orders over HKD 500 within Hong Kong.

    For orders under HKD 500, a shipping fee of HKD 25 (for SF Station pickup) or HKD 30 (for direct delivery to your address) will apply.

    All domestic orders are shipped via SF Express.

    If you opt for partial shipping, additional fees will be applied.

  • International customers can shop in their local currency by selecting their country from the dropdown menu at the bottom of the page. We provide express shipping through Hong Kong Post.

Returns.

  • Please allow 1-3 business days for processing before your order ships from our warehouse.

    Shipping will begin once all items in your order are ready, including pre-order or personalized/customized items.

    During new collection launches or promotional periods, high order volumes may result in shipping delays.

  • We offer free shipping on all orders over HKD 500 within Hong Kong.

    For orders under HKD 500, a shipping fee of HKD 25 (for SF Station pickup) or HKD 30 (for direct delivery to your address) will apply.

    All domestic orders are shipped via SF Express.

    If you opt for partial shipping, additional fees will be applied.

  • International customers can shop in their local currency by selecting their country from the dropdown menu at the bottom of the page. We provide express shipping through Hong Kong Post.